There are several convenient ways for you to pay your rent – you just need to choose which is the best one for you.

Every rent week starts on Monday. You can pay your rent weekly, fortnightly or monthly, but it should be paid in advance. So if you pay monthly, you should pay February’s rent at the start of January. 

You can view you rent account online to help you keep track of your payments

Payment card
To get a payment card, simply call Harvest Response on LoCall 0345 345 0272. Once you have a payment card there are lots of places where you can pay.

You can pay at any shop or garage displaying the PayPoint, epay sign, or at any post office.

 

     

For a list of places to pay near you, see https://www.allpayments.net/allpayments or call Harvest Response.

Over the phone
If you have a debit or credit card, you can pay over the phone, but you will need a payment card to do this. Call Harvest Response, or if you prefer, call the 24-hour automated service from allpay.net on 0870 243 6040 (calls are charged at national rate and will last about two minutes).

Please note: your credit card company may charge you an extra fee.

Over the internet
You will need a payment card for this. With your debit or credit card you can pay over the internet at www.allpay.net using a debit or credit card and a payment card.

Please note: your credit card company may charge you an extra fee.

By direct debit
You can pay your rent direct from your bank account. Many people find this easy as there is no need to visit payment points or remember to send regular payments. Once the direct debit is set up, you don’t need to do anything else. You always stay in complete control; of your money because you choose the day/ or date to pay, how often and the amount you want to pay. If there are any changes to the amount collected from your account, you will receive 14 days’ notice in writing.

If you want to set up a direct debit, call Harvest Response or your Local Neighbourhood Office and we will send you a simple form to complete.

Cheques and postal orders
If you need to send payment through the post, please use special delivery and never send cash. Cheques and postal orders should be made payable to your landlord and you should write your name, address and reference number on the back.

Please send it to Harvest Response, PO Box 593, Preston PR2 2WU.

Please note: we do not accept cash payments in any of our offices.

Keeping track
However you pay, you will be given a receipt or reference number. You should keep this safe as proof of payment and check it is shown on the rent statement we send you every three months. At the start of each rent year we will also send you a rent payment calendar to let you know the dates your rent is due.