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Our Promise

Harvest Housing Group is a group of housing associations and companies which provides over 18,000 affordable, high-quality homes.  We work in a unique way, delivering our Group-wide resources at a truly local level to achieve our vision: 

 

We are committed to achieving our vision and to delivering a service that focuses on our customers and how they want to be treated.  Our values show our staff, stakeholders and customers how we bahave in achieving our vision.
These are our values:

  • Respect and fairness
  • Positive attitude and actons
  • The potential of individuals to make a contribution
  • Delivering first rate outcomes
  • Working with others where together we can achieve more
  • Getting the best out of available resources

Our policy is always to offer a consistent and professional service, supported by high-quality customer care delivered with warmth and friendliness.  Our neighbourhood services are accessible to all, so if you need us to come to you, we will.  We strive to tailor our services and products to you need.

Click here to read about the level of service we aim to provide.


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